Privacy

We gather information about you with the intention of enhancing your experience with DogNotFox.

To help us provide you with more relevant content, we collect information about you to improve your interaction with DogNotFox.

Our Address: Sodybų g. 7a 02121, Vilnius

This notice is meant to inform you about how we collect and safeguard any personal information you provide to us, as well as how you can control the data we collect and its usage. It outlines how we plan to use your information, who we may share it with, and the rights you have regarding your data.

This notice applies to instances where you provide personal information to us, whether it's through our websites, purchasing our products on dognotfox.com, third-party websites (e.g., amazon.com), contacting us, engaging via social media, participating in competitions, or contacting us via telephone, email, or written communication.

What Personal Data We Collect:

We may collect the following information about you:

• Your name, age/date of birth, gender, and other relevant demographic information.
• Your contact details: postal address (including billing and delivery addresses), telephone numbers (including mobile numbers), and email address.
• Information about the device you use to browse our websites, including the IP address and device type.
• Your communication and marketing preferences.
• Your interests, preferences, feedback, competition and survey responses.
• Your social media handles.
• Purchases and orders made by you.
• Your online browsing activities on our website, including items stored in your shopping cart.
• Your location.
• Correspondence and communications with us.
• Other publicly available personal data, including anything you've shared on public platforms (e.g., Instagram, YouTube, Twitter, or public Facebook pages).

This list is not exhaustive, and in specific cases, we may need to collect additional data for the purposes outlined in this notice. Some personal data is collected directly, such as when you create an account on our website or contact us via email or social media. Other data is collected indirectly, such as when you browse our websites or engage in online shopping activity. We may also receive personal data from third parties with your consent or from publicly available sources. We may anonymize and aggregate personal data for insights and research, but this will not identify individuals.

Our website should not be used by children, and we do not knowingly collect data related to children.

How We Use Your Data:

In general, DogNotFox (and trusted partners acting on our behalf) use your personal data for the following purposes:

• Providing goods and services to you.
• Offering a tailored website experience.
• Meeting legal accounting requirements.
• Analysis, insight, and research to better understand your needs and optimize our website.
• Identifying and contacting competition winners.
• Managing customer service interactions.
• Managing your accounts with us.
• Verifying your identity.
• Fraud prevention, detection, and related purposes.
• With your consent, contacting you about promotional offers, products, and services we believe may interest you.
• Showing promotional communications as you browse the web.
• When we have a legal right or duty to use or disclose your information (e.g., in investigations by public authorities or legal disputes).

Marketing and Promotional Communications:

To keep you updated with the DOGNOTFOX experience, we use personal data for marketing purposes, including sending you texts and emails about the latest offers and events. We may also show you online media communications on platforms like Facebook and Instagram. You have the right to opt out of receiving promotional communications at any time.

Personalization and Automated Decision Making:

When you visit our website, you may receive personalized advertisements while browsing other companies' websites. These ads are based on your browsing activity on our site. We collect data directly from you and analyze your online behavior and responses to marketing communications. We use this information to ensure we send you relevant product information, services, events, and offers. We may also use your data to exclude you from irrelevant communications. You have the right to opt out of automated processing, including profiling, at any time.

Cookies:

Our websites use cookies to capture information about browsing and purchasing behavior, including pages viewed, products purchased, and your customer journey on our sites. For detailed information on cookies, please refer to our Cookie Policy.

Sharing Data with Third Parties:

We share data with third parties, including service providers and suppliers, to provide and enhance our goods and services. We only allow service providers to handle your personal information when they meet data protection and security standards. We may provide aggregated and anonymized information and analytics to outside companies, but your personal information will not be sold or rented to other organizations for any purpose.

Legal Basis for Data Processing:

We collect and use customers' personal data as necessary to perform our contract with you, for the pursuit of our legitimate interests, to comply with legal obligations, and with your consent. You have the right to withdraw consent at any time.

How We Protect Your Data:

We take data security seriously and employ various measures to protect your personal data, including encryption, cybersecurity assessments, penetration testing, security controls, policies, and training for our employees.

Data Retention:

We will not retain your data longer than necessary for the purposes described in this notice. Different retention periods apply for various types of information, and our Data Retention Policy outlines these periods.

International Data Transfers:

To provide our products and services, we may need to share your personal information outside the European Economic Area (EEA). We ensure that any data transferred complies with data protection laws and security measures.

Your Rights:

You have several rights, including the right to be informed, access your data, update and correct your information, object to processing, prevent processing that may cause distress, request erasure of your data, and request data portability. You can exercise these rights by contacting us.

• The right to receive information about how we process your personal data, which is the purpose of this notice.
• The right to request access to your personal data held by us at any time.
• The right to ask us to update and correct any outdated or incorrect personal data we hold about you.
• The right to object to the processing of your personal data, withdraw any consent you've given, and opt out of marketing communications from us.
• The right to prevent processing that could cause harm or distress to you or others.
• Certain rights related to automated decision-making and profiling.
• The right to request the erasure of your personal data in specific circumstances, such as when the data is no longer necessary for the purpose for which it was collected (the right to be forgotten).
• The right to have your personal data provided to you in a structured, commonly used, and machine-readable format and transmitted to another data controller. This is known as the right to data portability.

If you wish to exercise any of these rights, you can always reach out to us via email at hello@dognotfox.com or by mail to DOGNOTFOX, Sodybų g. 7a, 02121, Vilnius, Lithuania.